Faq’s

Is your packaging eco-friendly?

The packaging we use is 100% plastic free and eco-friendly.

We ship your items using recyclable and biodegradable cardboard boxes, cushioning and packing tape.

All our packaging can be thrown in the recycling bin.

How much do you charge for shipping?

We charge a flat shipping fee at checkout, regardless of the number of items purchased.

This flat shipping fee increases by $5 if you require signature on delivery.

Note, our shipping fees include the cost of shipping your items in 100% plastic free, biodegradable, eco-friendly packaging. We refuse to use cheaper plastic satchels and plastic based packaging. Even our packing tape is 100% plastic free, and the tape adhesive is a non-toxic vegetable glue.

Is there possibility of an allergic reaction?

Irrespective of whether you are prone to sensitivities or allergic reactions, we always recommend conducting an allergy test before using any products.
We always recommend seeking medical advice as well, if in doubt.

Are your products safe for pregnant women?

For pregnant women, we always recommend seeking professional medical advice, before using any product.

We recommend seeking professional medical advice before, during and after pregnancy.

what is your returns policy ?

If a product ordered is damaged in some way in transit we will gladly replace it.

Please contact us as soon as possible, as we will need some information before we can send a replacement.

Information we need include a list of the items damaged, photos showing the damaged items, and a brief description of what happened, and when you noticed that the items were damaged.

Nobody is available to receive my parcel during business hours – what options are available to me?

If nobody is available to receive your parcel at your nominated shipping address (during normal business hours) and you selected the option signature on delivery:

  • nominate your work address (provided someone can receive your parcel), or
  • an alternate address (where someone can receive your parcel).

Do you post/ship to PO Box Addresses ?

No, unfortunately we cannot ship to PO Box addresses.

How long will it take to get my order?

We send your orders with couriers. Please allow 7 to 14 working days for delivery all around Australia – this is just a rough guide as delivery times will vary depending on the service in your area. Capital cities and suburbs usually receive it sooner.

What is MiSocial?

MiSocial is an Australian based service that offers singles the opportunity to meet new interesting likeminded date compatible singles face to face. Unlike online dating, you connect face to face and make new connections socially and organically. A natural, new way to switch off and connect. Unlike mainstream singles events, you connect with more date compatible singles.

Visit MiSocial Speed Dating to sign up for free & learn more  >>

Visit MiSocial Singles Events to sign up for free & learn more >>

It’s the three-digit number printed on the back of your card. For American Express, it’s the 4-digit number on the front.
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